Delivery Information



After placing an order in the basket, at the phone number or Viber you specified, our manager will contact you to clarify the details of the order and send an invoice for payment for the ordered goods. You can pay the bill online through your bank's application, at the cash desk of any bank, or you can use the Privatbank self-service terminal. After payment, please send a screenshot of the screen, a photo of the payment receipt or just the exact time of payment and the amount. As soon as the money enters the current account, we will immediately inform you.


The advantage of this type of payment is that you make only a small advance payment in the amount of UAH 500 and pay for the entire product at the time of its receipt at the Nova Poshta office, while you can look at the purchased product and, in which case, refuse to purchase it. Do not forget that the disadvantage of this type of payment is a significantly higher commission compared to paying the entire amount of the order. The cost of cash on delivery for New Mail is calculated using the formula 20 UAH. + 2% of the value of the goods.


When placing an order with a courier delivery service to the address, the goods must be paid 100%, and you can pay the delivery cost to the courier. For more detailed information, check with the manager.



The list of settlements to which delivery of the "Nova Poshta" branch is possible

Using the services of "Nova Poshta", you have the opportunity to pay for the goods upon receipt, upon making an advance payment in the amount of 500 UAH.

The disadvantage of this type of payment is the presence of an additional commission of New mail for sending money for the goods, which is 20 UAH. + 2% of the value of the goods.

In order not to pay the commission of "Nova Poshta" for sending Cash on Delivery, you have the opportunity to fully pay for the goods to bank details.

Your orders are shipped 2-3 times a week. If paid before 18:00 - the goods will be sent on the next day of dispatch. Specify the details with the manager when confirming the order.

On average, delivery takes 1-3 days.

At the Nova Poshta branch, the parcel is stored for four working days of the branch. After this period, the parcel is sent to the sender's warehouse by auto-return. For re-sending, it will be necessary to reimburse the online store for transportation costs both ways.

After sending, you will receive an SMS notification with the TTN number of your parcel. By this number you can track the movement of the parcel.